Excessive commissions, markups, and hidden fees silently drain investment returns, often without investors realizing they’re being overcharged. When your broker charges unreasonable markups on bonds, collects undisclosed 12b-1 fees, or generates excessive trading commissions, you’re not just losing money to market fluctuations—you’re losing it to misconduct. Securities laws require brokers and brokerage firms to charge only fair and reasonable compensation, yet regulatory enforcement actions reveal a troubling pattern of firms prioritizing profits over fairness.
If you’ve suffered losses due to excessive fees, markups, or commissions, you have legal rights to recover those costs through FINRA arbitration. This page explains how to identify excessive charges, the legal standards that protect investors, and how an experienced investment fraud lawyer can help you fight back against broker overcharges.
Key Takeaways
- FINRA Rule 2121(a) requires brokers to charge only “fair and reasonable” commissions and markups—the 5% policy is a flexible guideline that applies in both directions, not a safe harbor or a floor.
- Excessive markups on municipal bonds, hidden 12b-1 fees, and revenue sharing arrangements all constitute securities violations that investors can challenge.
- The Securities and Exchange Commission (SEC) has secured millions in investor restitution from firms charging excessive markups, proving these claims are winnable.
- You can pursue recovery of excessive fees through FINRA arbitration.
- Our founding attorney spent a decade on the broker-dealer defense side — giving Varnavides Law insider knowledge of how firms justify excessive charges and how to defeat those arguments on behalf of investors.
What Are Excessive Commissions, Markups, and Markdowns?
Understanding excessive commissions requires knowing how brokers get paid for securities transactions. Broker compensation comes in three primary forms, each with different disclosure requirements and opportunities for abuse.
| Compensation Type | Broker Role | Disclosure | Abuse Risk |
|---|---|---|---|
| Commission | Agent (executes trade via exchange) | Separate line item on confirmation | Low – visible to investor |
| Markup/Markdown | Principal (sells from own inventory) | Embedded in price, often not disclosed | High – hidden from investor |
| Riskless Principal | Principal (buys then immediately resells) | Appears as principal transaction | Very High – excessive markup disguised as service |
Commissions: Agent Transactions
When your brokerage firm acts as an agent, it executes your trade through another market maker or exchange and charges you a commission. According to FINRA Rule 2121(a), this commission must be “fair and reasonable.” It appears as a separate line item on your trade confirmation, making it relatively transparent.
Markups and Markdowns: Principal Transactions
When your firm acts as a principal, it sells securities to you from its own inventory (markup) or buys from you into its inventory (markdown). The markup or markdown is the difference between what the firm paid for the security and what it charges you—or between what it pays you and what it can sell for on the open market.
This compensation method is far less transparent. The markup is embedded in the price you pay, not listed as a separate charge. Your trade confirmation might simply state “principal capacity” without disclosing the $ amount or percentage of the markup. This opacity creates opportunities for abuse.
Riskless Principal Transactions
A particularly problematic practice involves “riskless principal” transactions. The brokerage firm receives your order, immediately purchases the security from another dealer at the prevailing market price, then sells it to you at a marked-up price—all within seconds. The firm takes on virtually no market risk but charges you a markup that may far exceed what a commission would have been.
For example, if a municipal bond trades at $100 in the institutional market, your broker might buy it at $100 and immediately sell it to you at $105, pocketing a 5% markup. If the same transaction were executed on a commission basis, a reasonable commission might be 0.5% to 1%. The difference represents excessive profit at your expense.
FINRA’s 5% Policy: Rule 2121
The primary legal standard governing commission fairness is FINRA Rule 2121, commonly known as the “5% policy.” Despite its name, this rule does not establish a rigid 5% ceiling on commissions and markups. Rather, FINRA Rule 2121(a) provides a framework for evaluating whether charges are “fair and reasonable” based on the totality of circumstances.
Under FINRA Rule 2121, a member firm violates both that rule and FINRA Rule 2010 when it enters into any transaction with a customer at a price not reasonably related to the current market price of the security, or charges a commission that is not reasonable. The rule’s supplementary material (IM-2121-1) elaborates the violation standard and the factors FINRA applies. FINRA Rule 2010(a) requires that members “observe high standards of commercial honor and just and equitable principles of trade” in the conduct of their business — an obligation violated whenever markups or commissions fall outside the bounds of fair dealing.
Since June 30, 2020, broker-dealers must also comply with Regulation Best Interest (17 C.F.R. § 240.15l-1), which requires them to act in the retail customer’s best interest when recommending any securities transaction or investment strategy. Reg BI’s Care Obligation independently requires consideration of the costs associated with a recommendation. For transactions on or after June 2020, excessive commissions that violate Rule 2121 will typically also independently violate the Reg BI Care Obligation—meaning claimants should plead both grounds.
The 5% Guideline Is Not a Safe Harbor
FINRA has explicitly clarified that member firms should not view the 5% provision as establishing a specific ceiling below which markups will not be questioned. A charge of 4.9% is not automatically lawful simply because it falls below 5%—the guideline imposes no floor. In fact, as the 2024 enforcement actions below demonstrate, FINRA has brought proceedings involving markups as low as 2.30% on liquid bonds.
This stricter enforcement reflects modern market realities. Since the 5% policy was established in 1943, technological advances have dramatically reduced execution costs. Online trading, improved market access, and increased competition have driven down typical markups and commissions across the industry. What might have been reasonable 80 years ago is now considered excessive.
Factors FINRA Considers
When evaluating whether a markup or commission is excessive, FINRA considers multiple factors including:
- Type of security: Thinly-traded securities may justify higher markups than liquid, actively-traded stocks
- Availability of the security: Harder-to-find securities may warrant higher compensation
- Price of the security: Lower-priced securities may support higher percentage markups
- Amount of money involved: Smaller transactions sometimes justify higher percentage fees
- Disclosure: Whether the customer received adequate disclosure of the markup or commission
- Pattern of markups: A pattern of high markups, even if individually under 5%, may indicate systematic overcharging
- Nature of the broker’s business: Full-service advisory relationships versus execution-only services
- Whether the member is acting as agent or as principal: Principal transactions (markups) and agent transactions (commissions) are analyzed differently—the broker’s capacity affects what constitutes fair compensation for the service rendered
Important: The 5% Policy Works Both Ways
FINRA’s 5% Policy does not establish 5% as either a guaranteed maximum or a baseline — it is a guideline that applies to all types of transactions. Charges below 5% are not automatically valid; charges above 5% are not automatically invalid. The totality of circumstances governs. Modern enforcement shows FINRA regularly challenges markups of 2-3% on liquid securities as excessive, while thinly traded or difficult-to-source securities may justify higher charges. Don’t assume your broker’s markups are lawful just because they’re under 5%.
Hidden Fees: 12b-1 Fees and Revenue Sharing
Beyond direct commissions and markups, brokers and financial advisors often receive hidden compensation that inflates your costs without your knowledge. Two of the most problematic forms are 12b-1 fees and revenue sharing arrangements.
12b-1 Fees: The “Hidden” Distribution Charges
These fees — codified at 17 C.F.R. § 270.12b-1 — are annual charges levied by mutual funds to cover distribution and marketing expenses, ranging from 0.25% to 1% of fund assets. While mutual fund prospectuses disclose that these fees exist, they typically do not reveal who receives the money — and in many cases, your financial advisor is collecting a portion as indirect compensation.
The SEC has consistently brought enforcement actions against investment advisers who receive 12b-1 fees (governed by SEC Division of Investment Management Guidance Update No. 2018-05) without proper disclosure, finding that undisclosed receipt of these fees breaches the adviser’s fiduciary duty to clients. In its IM Guidance Update on mutual fund distribution and sub-accounting fees, the SEC made clear that advisers must fully and fairly disclose compensation arrangements — including 12b-1 fees and revenue sharing — that create conflicts of interest.
Important distinction: Investment advisers registered under the Investment Advisers Act of 1940 (RIAs) owe a fiduciary duty to fully disclose 12b-1 fee conflicts. Broker-dealers are held to a different standard: since June 2020, they must satisfy Reg BI’s Conflict of Interest Obligation under 17 C.F.R. § 240.15l-1(a)(2)(iii), which requires policies to identify and address conflicts of interest—but does not impose the full fiduciary duty that applies to RIAs. If your financial professional is dually registered as both a broker-dealer and an RIA, both standards may apply depending on the capacity in which they acted.
The problem with 12b-1 fees is the inherent conflict of interest. When your advisor recommends Fund A over Fund B, is it because Fund A is better for you—or because Fund A pays your advisor a 0.75% annual 12b-1 fee while Fund B charges nothing? Without full disclosure, you can’t know whether recommendations serve your interests or your advisor’s compensation.
Revenue Sharing: Even More Hidden
Revenue sharing arrangements are even less transparent than 12b-1 fees. Under these agreements, mutual fund companies pay brokers or custodians for “shelf space”—preferential placement on recommended fund lists or easier access for advisors. As one securities law professor explained to the SEC, revenue sharing represents “hidden marketing, hidden distribution” that doesn’t appear in fee tables or account statements.
The SEC has made clear that advisers receiving revenue sharing payments must fully disclose these arrangements and the resulting conflicts of interest. Yet many firms continue to collect these payments while providing inadequate disclosure to clients.
Recent Enforcement Actions Prove These Claims Are Winnable
Regulatory enforcement in 2024 demonstrates that excessive commission claims are viable and that investors can recover significant damages. Both the SEC and FINRA have prioritized unfair pricing cases, securing millions in restitution for harmed investors.
Municipal Bond Markup Cases
In October 2024, the SEC charged A.G.P./Alliance Global Partners for publishing above-market daily price quotes for thousands of municipal bonds on behalf of a customer, and for purchasing municipal bonds from that customer at above-market prices—then reselling those bonds at further inflated prices to other dealers, with the inflated costs ultimately flowing downstream to bond purchasers. The broker-dealer relied on a customer’s “Sophisticated Municipal Market Professional” status instead of conducting independent price assessments, and the misconduct extended across thousands of bond quotes published daily over approximately two years.
The SEC found violations of multiple Municipal Securities Rulemaking Board (MSRB) rules, including MSRB Rule G-13 (quotations), MSRB Rule G-17 (fair dealing), and MSRB Rule G-30(a) governing “Prices and Commissions,” as well as Securities Exchange Act of 1934 Section 15B(c)(1), 15 U.S.C. § 78o-4(c)(1), which requires broker-dealers to comply with applicable MSRB rules. This case illustrates how municipal bond pricing misconduct often escapes investor scrutiny because markups are embedded in the purchase price rather than shown as separate line items.
Corporate Bond Excessive Markup Cases
In September 2024, The Oak Ridge Financial Services Group settled FINRA charges for excessive markups on corporate bonds. The firm failed to correctly assess prevailing market prices in 89 corporate bond transactions, causing customers to pay unfair prices. FINRA identified an additional 27 transactions with unreasonable markups compared to similar contemporaneous bond trades. Customer harm totaled approximately $68,857, which the firm was ordered to pay in restitution.
Earlier in 2024, in June, GlobaLink Securities Inc. was censured and fined $200,000 for unfair markups and markdowns on corporate bonds ranging from 2.30% to 9.34%. The firm was also ordered to pay $397,862 in restitution and retain an independent consultant. Notably, the violations included markups well below the 5% “guideline,” confirming that FINRA enforces fairness standards more stringent than the historical 5% policy suggests.
Key Enforcement Takeaway
These 2024 cases prove that markups between 2% and 9% on corporate and municipal bonds are being successfully challenged as excessive. If your brokerage statements show similar charges on fixed-income securities, those charges may warrant evaluation by a securities attorney to determine whether you have a viable FINRA arbitration claim.
Warning Signs of Excessive Commissions and Markups
Identifying excessive charges requires careful review of your account statements and trade confirmations. According to FINRA’s investor guidance, here are the red flags to watch for:
Review Fees Section
Your brokerage statement should include a fees section listing commissions and charges. FINRA advises investors to “review this section carefully and be alert to any unexpected charges.” Remember: not all fees appear on monthly statements—12b-1 fees and revenue sharing are deducted at the fund level.
High Trading Activity
Frequent trading (“churning”) generates excessive commissions. Watch for purchases and sales of the same securities that don’t align with your objectives, unauthorized trades, or total fees exceeding 2-3% annually. FINRA’s guidance on excessive trading details these red flags.
Undisclosed Bond Markups
For bond purchases, your trade confirmation may simply state “principal capacity” without disclosing the markup percentage. Compare your price to prevailing market prices on FINRA TRACE (corporate bonds) or EMMA (municipal bonds). Markups exceeding 1-2% on liquid bonds warrant scrutiny.
Questions to Ask Your Broker
FINRA recommends asking: What is the rationale for trading activity given my objectives? What are total commissions paid quarterly and annually? What return do I need just to break even on fees? Do you receive 12b-1 fees or revenue sharing? For bond purchases, what was the prevailing market price and markup charged?
How to Identify Excessive Charges in Your Brokerage Statements
Armed with knowledge of what constitutes excessive fees, you can conduct your own audit of brokerage account statements. Here’s a step-by-step process:
Step 1: Gather Your Documents
Collect 12-24 months of account statements, trade confirmations, and mutual fund prospectuses. You’ll need these to calculate total fees and identify patterns of overcharging.
Step 2: Calculate Total Direct Fees
Add up all commissions, transaction fees, and other charges listed on your monthly statements. Divide by your average account value to determine your effective annual fee percentage.
Step 3: Identify Hidden Fees
Review prospectuses for all mutual funds in your portfolio. Note any 12b-1 fees and calculate their annual cost. Request disclosure from your broker about any revenue sharing arrangements.
Step 4: Analyze Bond Markups
For each bond purchase, compare your purchase price to the prevailing market price on the trade date using FINRA TRACE (corporate bonds) or EMMA (municipal bonds). Calculate the markup percentage.
Recovering Excessive Fees Through FINRA Arbitration
When you discover you’ve been charged excessive commissions, markups, or hidden fees, you have legal recourse through FINRA arbitration. This forum provides an efficient alternative to court litigation for resolving disputes with broker-dealers.
The FINRA Arbitration Process
FINRA arbitration is a binding dispute resolution process conducted by a panel of arbitrators who hear evidence and issue a decision. Under FINRA Rule 12401, claims of $100,000 or more are heard by a three-arbitrator panel; smaller claims use a single public arbitrator unless the parties agree otherwise. The process generally takes 14-18 months for larger claims from filing to final award and includes:
- Filing a Statement of Claim: You submit a detailed claim explaining the excessive charges, violations of FINRA Rule 2121 and applicable MSRB rules, and damages suffered
- Discovery: Both sides exchange documents and information; your attorney can compel the brokerage to produce internal records showing their markup policies and your broker’s compensation
- Hearings: Witness testimony and evidence presentation before the arbitration panel, similar to a trial but with more flexible procedures
- Award: The arbitrators issue a written decision ordering the brokerage to pay damages, which is enforceable in court
What You Can Recover
Successful excessive commission claims can recover:
- The excess amount charged above fair and reasonable compensation
- Interest on the excessive charges
- In cases involving fraud or willful misconduct, punitive damages (in some jurisdictions)
- Attorney’s fees and costs (in some circumstances)
For example, if you paid $50,000 in commissions over three years when fair commissions would have been $15,000, you could recover the $35,000 difference plus interest. In the Oak Ridge Financial case mentioned earlier, customers received $68,857 in restitution; in the GlobaLink case, nearly $400,000.
Why Varnavides Law’s Approach Is Different
Excessive commission cases require an attorney who understands both sides of the dispute—the investor’s perspective and the brokerage firm’s defenses. Gary Varnavides brings a unique insider advantage from spending 10 years at Sichenzia Ross Ference LLP defending broker-dealers in securities litigation and arbitration. Today, Varnavides Law exclusively represents investors—never broker-dealers.
We Know the Defense Playbook
When brokerage firms are accused of excessive markups, they deploy predictable defenses:
- “The securities were thinly traded, justifying higher markups”
- “The customer is sophisticated and understood the pricing”
- “Our markups were consistent with industry practice”
- “The customer agreed to our fee schedule in the account agreement”
With a decade defending broker-dealers and now representing investors exclusively on behalf of claimants, Gary understands the arguments firms use and how to counter them. We know which defenses have merit and which are pretextual. We know what evidence brokerage firms will try to hide during discovery and how to compel its production. This perspective allows us to anticipate and address the arguments firms typically deploy on behalf of investors.
Track Record Recognized by Peers
Gary Varnavides has been selected for Super Lawyers Rising Stars every year from 2015-2023, recognizing him among the top 2.5% of attorneys in the New York Metro area. He is licensed to practice in California and New York, allowing us to represent investors nationwide through FINRA arbitration, which has no geographic limitations.
Fee Structure
Varnavides Law offers a free consultation. Fee arrangements vary by matter and are discussed during consultation.
Case costs: You remain responsible for case costs, which may include filing fees, expert witnesses, and deposition transcripts. We can discuss cost estimates and payment arrangements during your consultation.
Schedule a free consultation to discuss your case and fee arrangement. Call (310) 367-3654 or contact us online.
Suspect You’ve Been Overcharged? Get a Free Case Evaluation
If you believe your broker charged excessive commissions, markups, or hidden fees, don’t wait. Statutes of limitations restrict how long you have to file a claim. Varnavides Law, PC represents investors nationwide in FINRA arbitration.
Call (310) 367-3654 or contact us online for a free consultation.
Frequently Asked Questions
What is the difference between a commission and a markup?
A commission is charged when your broker acts as an agent, executing your trade through another market maker or exchange. It appears as a separate line item on your trade confirmation. A markup is charged when your broker acts as a principal, selling you securities from the firm’s own inventory. The markup is embedded in the price you pay and may not be separately disclosed, making it less transparent than commissions.
Is a 5% markup always legal under FINRA Rule 2121?
No. Despite the name “5% policy,” FINRA Rule 2121 does not establish a 5% safe harbor. FINRA has explicitly stated that firms should not view 5% as a ceiling below which markups will not be questioned. Recent enforcement actions show FINRA challenging markups in the 2-3% range on liquid securities. Whether any markup is excessive depends on factors including the type of security, market liquidity, transaction size, and disclosure provided.
How can I find out if my broker is receiving 12b-1 fees?
12b-1 fees are disclosed in mutual fund prospectuses, typically in the fee table section. However, the prospectus won’t reveal who receives the fees. To find out if your broker collects 12b-1 fees from funds they recommended, review your advisor’s Form ADV Part 2A brochure (required disclosure document) or ask directly. SEC Division of Investment Management Guidance Update No. 2018-05 requires advisors to disclose compensation arrangements — including 12b-1 fees and revenue sharing — that create conflicts of interest.
What is a “riskless principal” transaction?
A riskless principal transaction occurs when a broker receives your order, immediately purchases the security from another dealer at the prevailing market price, then sells it to you at a marked-up price—all within seconds or minutes. The firm takes on virtually no market risk but charges a markup that may significantly exceed what a commission would have been for the same transaction. FINRA scrutinizes these transactions because the markup can be excessive relative to the minimal service provided.
How long do I have to file a FINRA arbitration claim?
Under FINRA Rule 12206, a claim is eligible for FINRA arbitration only if it is filed within six years of the occurrence giving rise to the claim. This is a claim-eligibility rule — it governs FINRA’s jurisdiction to hear the dispute — not a statute of limitations in the traditional sense. However, state statutes of limitations may impose shorter deadlines that cut off your right to recover even if FINRA would otherwise accept the claim. In California, securities fraud claims under the Corporate Securities Law (California Corporations Code § 25506) must be brought before the earlier of: five years after the act or transaction constituting the violation, or two years after the claimant discovered (or reasonably should have discovered) the facts constituting the violation. Because deadlines vary and exceptions apply, consult with an attorney promptly to preserve your rights.
Can I recover damages if my account made money overall?
Yes. Excessive commissions are recoverable even if your account showed positive returns. The question is whether you would have made significantly more money if charged fair and reasonable fees. For example, if your account gained $50,000 but you paid $40,000 in excessive commissions, your net return of $10,000 could have been $50,000 with appropriate fees. In a successful FINRA arbitration, you may be able to recover the $40,000 excess, subject to proof of damages and the arbitrators’ award.
What evidence do I need to prove excessive markups?
Key evidence includes trade confirmations showing principal transactions, brokerage account statements documenting total fees paid, and market data establishing prevailing prices at the time of your transactions. For bonds, FINRA TRACE (corporate bonds) and EMMA (municipal bonds) provide historical pricing data. Your attorney can also obtain discovery from the brokerage firm showing their markup policies, your broker’s compensation, and comparable transactions with other customers to demonstrate a pattern of excessive markups.
What is Gary Varnavides’ experience with excessive commission cases?
Before founding Varnavides Law, PC, Gary spent a decade at a major securities litigation defense firm representing broker-dealers in FINRA arbitrations and SEC enforcement actions — including cases involving excessive markup allegations. That experience gave him direct knowledge of how brokerage firms defend against excessive commission claims, what internal evidence they try to shield from discovery, and which arguments have merit versus which are designed to delay or confuse. Gary now uses that insider perspective on behalf of investors, making him well-positioned to anticipate and defeat the tactics firms deploy to avoid liability.
Take Action Against Excessive Commissions
Excessive commissions, markups, and hidden fees violate FINRA conduct rules, including FINRA Rule 2010(a) (Standards of Commercial Honor), which requires ethical conduct in all securities transactions, and Rule 2121(a)’s fair-pricing mandate—and in egregious cases involving intentional concealment, may also give rise to securities fraud claims under Rule 10b-5 of the Securities Exchange Act of 1934 (15 U.S.C. § 78j(b)), which prohibits deceptive devices and manipulative schemes in connection with securities transactions. You don’t have to accept overcharging as the cost of doing business with a broker. In 2024 and into 2025, FINRA and the SEC have continued to prioritize unfair pricing enforcement — demonstrating that these cases are viable and that investors can recover significant damages through FINRA arbitration.
If you believe you’ve been charged excessive fees, don’t wait. Statutes of limitations restrict how long you have to file a claim. Review your brokerage statements, calculate your total fees, and consult with an experienced securities attorney to evaluate whether you have a viable claim.
Contact Varnavides Law, PC for a free consultation. Call (310) 367-3654 or contact us online. We represent investors nationwide in FINRA arbitration.